Resume
Roles and outcomes across a decade in research, health, and healthtech
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First Product hire at the leading longevity medicine practice in the United States. Defined how technology would support care and owned the entire stack. Built custom patient and clinician tools, and integrated vendor platforms to fill in the rest.
- •Scaled product, engineering, and design team from 0 to 15.
- •Built custom patient portal for longitudinal lab trending. Normalized hundreds of biomarkers per patient across multiple labs, including many without standard LOINC codes, which required building and maintaining our own taxonomy.
- •Built care management platform for holistic, whole-body care. Gave clinicians a unified view of each patient across all their providers so care stayed coordinated and nothing got missed.
- •Built Chrome extension that surfaced our custom tools directly inside the EHR, keeping clinicians in their workflow while giving them access to lab trends, care plans, and patient context.
- •Single-handedly built custom ambient scribing tool for the Neurology team after off-the-shelf solutions failed. Built with v0, Cursor, and ChatGPT. Powered by HIPAA-compliant Deepgram and OpenAI APIs, with patient assessments pulled in to supplement notes. Reduced documentation time by >90%.
Built the technology platform from the ground up for a virtual gastroenterology clinic, including a custom patient mobile app and a provider web app. Launched across 30 states.
- •Led globally distributed team of 10 from conception to launch.
- •Achieved 100% 5-star Trustpilot reviews during my tenure. Built the patient mobile app that enabled care delivery and async communication with gastroenterologists, health coaches, and care coordinators.
- •Enabled providers to manage 3x their previous caseloads by centralizing patient communications, tasks, and appointments in a single provider web app.
- •Built analytics infrastructure, including event tracking, attribution, and marketing automation (RudderStack, Redshift, Mixpanel, Braze).
Owned reliability and infrastructure for OncoEMR, Flatiron's oncology EHR serving 280+ cancer practices and 800+ sites of care. Hired to lead a major cloud migration, then formed and led a product team focused on performance, reliability, and observability. Applied SRE principles and DORA metrics across the organization.
- •Led Reliability Engineering & Databases team of 7 engineers. Transformed the database from the primary source of platform instability to one of the most reliable components, verified through incident root cause analysis.
- •Implemented SLOs that drove 50% reduction in P1/P2 incidents, closed monitoring gaps, and established an incident management framework for the engineering organization where none previously existed.
- •Reduced AWS spend by $300k/year by re-architecting infrastructure.
- •Achieved zero downtime and zero data loss in overnight on-premise to cloud migration for Flatiron's largest customer. Reduced latency by ~50% for 10K+ providers and 1M+ patients.
- •Doubled EHR release cadence to twice weekly, far exceeding the healthcare industry norm of quarterly releases.
Worked on 23andMe's research platform, matching customers to clinical trials based on their genetic data. This was novel at the time - only 23andMe had genetic data at this scale. Also built health data integrations with pharmacies, labs, and providers to expand what customers could contribute to research beyond genetics.
- •Reduced clinical trial recruitment time-to-launch by >50% by productizing what was previously a bespoke process into repeatable systems.
- •Served as primary point of contact for pharmaceutical company partners, managing requirements, feasibility assessments, and recruitment status through regular stakeholder calls.
- •Worked closely with PhD-level geneticists, epidemiologists, and clinical researchers to translate scientific requirements into recruitment and research operations.
Program management for the NIH's HIV/AIDS clinical trial networks. Led revisions to global clinical research site reimbursement processes, ensuring efficient distribution of hundreds of millions of federal research dollars. Hired and managed my first direct report. Collaborated with stakeholders across academia, government, industry, and advocacy organizations.
Nonprofit open access publisher behind PLOS ONE, one of the world's largest peer-reviewed scientific journals. Optimized editorial processes to accommodate record-setting submission volume.
I'd been going to this camp in Wisconsin since I was 10. Working there for three summers, both as a cabin leader and as a counselor training future staff, shaped who I am. Probably the best job I ever had.